Voip Virtual Switchboard: in this category you will find several articles about the operation of our Voip Virtual Switchboard, but also answers to questions already asked by our users about the use of our Voip Virtual Switchboard and answered by our specialists. If you are looking for an answer about the operation of our VoIP telephone exchange, its resources, configuration guides, a tutorial or other additional information about the VoIP hosted PBX, you have come to the right place. Do not hesitate to leave us your question in the comments of the desired service and we will be happy to respond quickly.
Our customers' requests are confidential, and we do not maintain samples for demonstrations. Our experts take your activity into account to choose the voice and music needed for your PBX. However, if you want to choose a voice, we can send you the voices available in the desired language so you can choose.
Absolutely yes. The voiceovers we offer are produced in our partners' recording studios by human voices. We have several recording studios around the world and professional speakers.
The virtual switchboard (IPBX), is a switchboard hosted in the cloud that Hivoox offers you as a service to manage your phone calls without using a physical switchboard. This excellent virtual switchboard (IPBX), allows companies that choose this solution to reduce the costs of national and international
If you subscribe to our virtual switchboard service for your company and the telephone is one of the main axes of communication with your customers, we advise you to buy a professional On Hold Message to improve the image of your company through this communication channel.
Thanks to our recording
To configure a group of lines in your Hivoox account, you must first contract the virtual switchboard service with a minimum of 4 extensions.
Configure a group of lines in your virtual switchboard
Enter your PBS account and click on IP CENTREX,
Then
With this tutorial, you can forward calls from your virtual number to other internal or external telephone numbers. After configuring the call forwarding, After configuring call forwarding, you can activate or deactivate call forwarding, using your sip terminal, dialing * 21 and following the instructions.
When you have a business or private phone line, you may find yourself faced with the need to record one, all, or some phone calls. In a business, these records may be needed for verbal contracts with customers, or even for quality control purposes.
If you are using a Hivoox line, you can
Yes. With our virtual switchboard, each user represents an extension and has an individual web portal to customize their line (the administrator can deactivate it). You can create extensions with short numbers, such as: 100, 101, 102, 105 ... and create extension groups for your departments
The virtual switchboard allows you to record your welcome messages through the microphone of a headset or microphone connected to the computer. If you have audio files, you can upload them from your PBS portal in .MP3 or .WAV format. You can record or upload welcome messages, hold music, voicemail messages,
With our virtual switchboard, you can use your mobile as an extension. The calls can be transferred to the mobile number or to the softphone installed in the mobile (voip application for mobile: zoiper, media5fone ...). In the case of a transfer to the mobile number, you will pay the calls made to the
Yes. Our virtual switchboard is a 100% customizable solution according to your needs. You can configure your welcome messages, voicemail, extensions, call forwarding, waiting queue, fax reception by email, restriction of incoming or outgoing calls to certain users, and all other functions of the virtual
When your virtual switchboard receives a call and you have configured the menu, the caller is invited to follow the instructions in the message. If the caller does not choose an option, he will be automatically transferred to the sip terminal responsible for receiving these calls (example: your receptionist).
Each user of the Hivoox virtual switchboard, has a web portal to manage their extension, set up their own voice mailbox, call forwarding, call restriction, etc. The message left in each mailbox can be accessed through a SIP terminal by dialing *98. In the case of an e-mail resend of the received messages,
Our virtual switchboard service allows you to configure various menus without any problem.
In this case, you must use the auto attendant feature, which allows you to configure menus, messages, music, time, actions and call destinations, etc.
When you use the auto attendant feature to answer
You can have as many extensions as you need with our virtual switchboard. The extensions are independent, each user has their own portal and can configure their voicemail, enable or disable detours, etc. Calls between extensions are free and there are no geographical restrictions (one extension may be
Yes, the switchboard allows you to create multiple menus for automatic call capture and you can add a different message for each menu. You can decide to activate your greetings according to the schedules or options chosen by the caller.
Each user (extension) of your virtual switchboard has
