Payment and Billing

Credit card

The customer can pay for the services or IP calls products with a credit card or using debit payment gateway enabled on the web.

Bank transfer

The customer can pay by bank transfer to the bank account of HIVOOX. The transfer may take 24-72 hours to reach our account.

Western Union o Moneygramm

The customer can choose to pay the IP calls or order making the payment to the name that HIVOOX indicates during ordering.

Paypal

Paypal is a secure payment system to buy online. Choosing PayPal payment, the customer can pay his order or IP calls with credit card or debit card, with his Paypal account or bank account.

Moneybookers (skrill)

Moneybookers is a secure payment system to buy online. Choosing the moneybookers payment, the customer can pay his order or IP calls with credit card or debit card, with his moneybookers account, by bank transfer to an account of his country or online income directly to his bank account (automatic payment).

In all cases, we only ship orders after receiving payment from the customer.

BILLING

The payments of the SERVICES will be billed by prepaid.

For services with monthly fees, HIVOOX issue an invoice every 30 days from the service activation. The customer can choose to pay the monthly bill by direct debit to his bank account or credit card, or receiving the invoice and making the payment according to payment in force. HIVOOX may suspend the provision of the Services and his IP calls if, having requested the payment to the CLIENT, he doesn’t make the payment.

In any case the money he has entered in the form of balance, purchase of a service or producr and the payment of bills will be refunded.