The Turkey virtual number service lets you rent a Turkey telephone number, to receive calls as if you were physically in Turkey. Residents in Turkey, who call you on the Turkey virtual number, will pay the cost of a local call, while you only pay for your subscription to the service regardless of the number of calls you receive.
How it works?
By subscribing to the Turkey virtual number, you will receive an activation email that contains your phone number, web interface access and the details of your SIP account (SIP user, password and SIP server). This confirmation email will be sent between 1 and 24 hours.
If you don't have a SIP terminal (IP Phone, Smartphone, Tablet, computer, IP PBX) or you just want to receive calls from your Turkey virtual number on your landline or mobile phone without internet, you can forward incoming calls to your landline or mobile phone. In this case each incoming call would cost Hivoox a call from your country.
Receiving calls of Turkey virtual number
1- Receive calls on your mobile phone by installing an application such as zoiper or media5fone.
2- Receiving calls on your computer by installing a softphone such as zoiper or xlite.
3- Forward calls to your current phone number (see the cost here.)
4- Receiving calls on your ip phone, sip adapter or pabx ip.
Key features of Turkey virtual number
Virtual phone number to receive calls by internet.
Can receive 2 calls simultaneously (option for more channels).
Allows Identify callers before you answer (Caller ID).
Voip line with customizable voicemail.
Call forwarding based on time.
Compatible with iOS, Android and Windows, by internet ADSL, WiFi, 3G or 4G.
Requires internet with a minimum of 256 kbps upload and download.
Compatible with IP phones and sip adapters.
Supports audio codecs G729, G711a and G711u.
Web interface to manage your phone line.
Call log (calls made and received).
No term commitment or contracts.
Music for calls on hold…
Special conditions for Turkey virtual number
The following documents are required:
1- Turkish National ID card copy (both sides).
2- Turkish mobile phone number (verification code will be sent to this mobile number)
3- Latest invoice for this Turkish mobile number.
In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.
Sending the requested documents is mandatory for the activation of the Turkey virtual number. If you do not send the documents, the number will not be activated and the amount paid will not be refunded.
The customer subscribes the Turkey virtual number to receive calls by Internet without cost. To receive calls, the customer must have a sip device (PC, Smartphone, tablet, IP Phone, IP PBX etc.) connected to ADSL, WiFi, 3G, 4G etc.
The customer can also receive calls from Turkey virtual number on his landline or mobile phone with the forwarding function. In this case, each forwarded call will be charged at the rates in effect at Hivoox. The customer can also purchase voip minutes that will allow call forwarding to fixed or mobile.
Unsubscribe and refund
The Turkey virtual number is valid for 30 days and automatically renews each month on the same date. If you see high on 05, your next billing would be 05 the following month. To unsubscribe, simply send us an email and request to cancel the service. Note that you have to request the closure of your account, prior to the billing date and have no outstanding bill.